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Intra-Customer Site Environment - #16

This environment encompasses communications that are local to customer sites.

Typical Applications:  A customer bringing processes online or offline in response to real-time pricing decisions; A customer locally managing distributed energy resources in response to emissions, environmental conditions, fuel availability, or regulations; building automation for environmental control.

Characteristics:  Critical data, but with a local scope and limited impact on the overall grid.  Types of possible security attacks somewhat limited thanks to physical security. Data is real-time, possibly peer-to-peer, with response times potentially measured in milliseconds if process control is involved.  Available communications technologies and devices tend to be less “hardened” or redundant because of a less harsh physical environment and have corresponding lower quality of service requirements.

Similar Environments:  This environment is similar to Critical Operations Intra-Substation or the Deterministic Rapid Response environments.  However, failures in this environment have a more limited range of effect on the overall power network, and it is generally a less harsh physical environment with lower required quality of service.

Definition:  This environment is defined by the following requirements:

 


Communication and Information Requirements that Define this Environment

Configuration Requirements

  • Support interactions within a contained environment (e.g. substation or control center)

Security Requirements

  • Provide Identity Establishment Service (you are who you say you are)
  • Provide Authorization Service for Access Control (resolving a policy-based access control decision to ensure authorized entities have appropriate access rights and authorized access is not denied)
  • Provide Information Integrity Service (data has not been subject to unauthorized changes or these unauthorized changes are detected)
  • Provide Audit Service (responsible for producing records, which track security relevant events)
  • Provide Security Policy Service (concerned with the management of security policies)
  • Provide User Profile and User Management (combination of several other security services)

Network and System Management Requirements

  • Provide Network Management (management of media, transport, and communication nodes)
  • Provide System Management (management of end devices and applications)

Data Management Requirements

  • Support extensive data validation procedures
  • Support keeping data consistent and synchronized across systems and/or databases
  • Support frequent changes in types of data exchanged
  • Support management of data whose types can vary significantly in different implementations
  • Support specific standardized or de facto object models of data
  • Provide conversion and protocol mapping

 


Recommended Technologies

Energy Industry-Specific Technologies

    Utility Field Device Related Data Exchange Technologies

    Utility Control Center Related Data Management Technologies

    Customer Interface Data Management Technologies

Communications Industry Technologies

    Access Technologies

    IP-based Transport Protocols

    Application Layer Protocols

    Link Layer and Physical Technologies

    Wireless Technologies

    Computer Systems Related Technologies

    General Internet and De Facto Data Management Technologies

Security Technologies

    Policy and Framework Related Technologies

    General Security Technologies

    Media and Network Layer Technologies

    Application Layer Security Technologies

    XML Related Technologies

Network and Enterprise Management Technologies

    Network Management Technologies

    Web-based Network Management

Security Services

    Common Security Services

Network and System Management Services

    Enterprise Management Services

Data Management Common Services

    Data Management Common Services

Common Platform Services

    Common Platform Services

Data Management Best Practices

    Data Management

Security Best Practices

    Security Frameworks and Policy Documents

Security Technology Documents

 


Alternative Technologies

    Utility Field Device Related Data Exchange Technologies

    Customer Interface Data Management Technologies

    Networking Technologies

    IP-based Transport Protocols

    Application Layer Protocols

    Link Layer and Physical Technologies

    Wireless Technologies

    Virtual Private Networking Technologies

    Computer Systems Related Technologies

    General Internet and De Facto Data Management Technologies

    Network Management Technologies

    Web-based Network Management

 


Alternative Best Practices

    Security Frameworks and Policy Documents

    ISO/IEC Documents on Security Technologies

    Federal Documents on Security Technologies

    IETF Internet Requests for Comments (RFCs) on Security Technologies

    Other Security Technolog

 


Possible Technologies

    Utility Field Device Related Data Exchange Technologies

    Customer Site In-Building Technologies

    Networking Technologies

 

 

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