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Customer to ESP Environment - #18

This environment encompasses communications between end customers and the utility, aggregator, or Energy Service Provider (ESP) to which they are connected.  This environment includes the requirements for what is traditionally known as Automatic Meter Reading (AMR).

Typical applications: Customer metering, management of distributed energy resources on customer sites, real-time pricing and demand response.

Characteristics:  Extremely large volumes of data are transferred, and there are frequent configuration and topology changes.  Commands are often broadcast due to the large number of end users.  Data is critical due to the potential for fraud and the impact on generation.  Ease of use and low cost of technologies at the customer end is critical.

Similar Environments:  Similar to Control Center to Customer Equipment, or Critical Operations DAC, but the volume of data is much larger.

Definition:  This environment is defined by the following requirements:

 


Communication and Information Requirements that Define this Environment

Configuration Requirements

  • Support interactions between a few "clients" and many "servers"
  • Support interactions across widely distributed sites
  • Support multi-cast or broadcast capabilities
  • Support the frequent change of configuration and/or location of end devices or sites

Quality of Service Requirements

  • Provide medium speed messaging on the order of 10 seconds
  • Support time synchronization of data for age and time-skew information

Security Requirements

  • Provide Identity Establishment Service (you are who you say you are)
  • Provide Authorization Service for Access Control (resolving a policy-based access control decision to ensure authorized entities have appropriate access rights and authorized access is not denied)
  • Provide Information Integrity Service (data has not been subject to unauthorized changes or these unauthorized changes are detected)
  • Provide Confidentiality Service (only authorized access to information, protection against eavesdropping)
  • Provide Inter-Domain Security Service (support security requirements across organizational boundaries)
  • Provide Non-repudiation Service (cannot deny that interaction took place)
  • Provide Security Assurance Service  (determine the level of security provided by another environment)
  • Provide Audit Service (responsible for producing records, which track security relevant events)
  • Provide Security Policy Service (concerned with the management of security policies)
  • Provide Firewall Transversal
  • Provide Privacy Service (the ability to ensure person information is not disclosed)
  • Provide User Profile and User Management (combination of several other security services)
  • Provide Security Protocol mapping (the ability to convert from one protocol to another)
  • Provide Security Discovery (the ability to determine what security services are available for use)

Network and System Management Requirements

  • Provide Network Management (management of media, transport, and communication nodes)

Data Management Requirements

  • Support the management of large volumes of data flows
  • Support extensive data validation procedures
  • Support management of data whose types can vary significantly in different implementations
  • Support specific standardized or de facto object models of data
  • Provide discovery service (discovering available services and their characteristics)
  • Provide conversion and protocol mapping
  • Support the management of data across organizational boundaries

 


Recommended Technologies

Energy Industry-Specific Technologies

    Utility Field Device Related Data Exchange Technologies

    Customer Interface Data Management Technologies

    Customer Automated Meter Reading (

Communications Industry Technologies

    Access Technologies

    Networking Technologies

    IP-based Transport Protocols

    Link Layer and Physical Technologies

    Computer Systems Related Technologies

    General Internet and De Facto Data Management Technologies

    eCommerce Related Data Management Technologies

Security Technologies

    Policy and Framework Related Technologies

    General Security Technologies

    Media and Network Layer Technologies

    Application Layer Security Technologies

    XML Related Technologies

Network and Enterprise Management Technologies

    Network Management Technologies

Security Services

    Common Security Services

Network and System Management Services

    Enterprise Management Services

Data Management Common Services

    Data Management Common Services

Common Platform Services

    Common Platform Services

Data Management Best Practices

    Data Management

Security Best Practices

    Security Frameworks and Policy Documents

Security Technology Documents

 


Alternative Technologies

    Utility Field Device Related Data Exchange Technologies

    Customer Interface Data Management Technologies

    Customer Automated Meter Reading (

    Access Technologies

    Networking Technologies

    IP-based Transport Protocols

    Link Layer and Physical Technologies

    Wireless Technologies

    Virtual Private Networking Technologies

    General Internet and De Facto Data Management Technologies

    Network Management Technologies

    Web-based Network Management

 


Alternative Best Practices

    Security Frameworks and Policy Documents

    ISO/IEC Documents on Security Technologies

    Federal Documents on Security Technologies

    IETF Internet Requests for Comments (RFCs) on Security Technologies

    Other Security Technolog

 


Possible Technologies

    Customer Automated Meter Reading (

    Networking Technologies

    Wireless Technologies

 

 

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