Customer Services Functions

Real-Time Pricing Overview

• RTP Load Forecast
• RTP ESP Aggregation
• RTP Base Rate Calculations
• RTP Customer-Specific Rate Calculations
• RTP Customer Optimization Using Building Automation System
• RTP DER Management
• RTP Market Operations for Energy Schedules
• RTP Market Operations for Ancillary Services

Consumer Portal Overview

• Consumer Portal - Change Residence
• Consumer Portal - Demand Reduction Program
• Consumer Portal - Get New Meter
• Consumer Portal - Use Customer DER
• Consumer Portal - Net Metering with DER
• Consumer Portal - Electric Vehicle

Power Quality Functions Overview

• Permanent Power Quality
• PQ Contracts
• PQ Events

Load Control

Automatic Meter Reading

Wind Forecasting